Privacy Policy

Privacy Policy

Effective Date: February 8, 2026

Last Updated: February 8, 2026

At Pine Hill Farm ("we," "our," or "us"), reachable at pinehillfarm.co, we prioritize the trust of our customers. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our site.

1. Personal Information We Collect

When you visit Pine Hill Farm, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

  • Device Information: We automatically collect IP addresses, time zones, and cookie data to help us load the site accurately for you and perform analytics.

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Customer Support Information: Any information you provide via our "Contact Us" form or direct email for the purpose of receiving support.

2. How We Use Your Personal Information

We use the Order Information generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you regarding your orders;

  • Screen our orders for potential risk or fraud;

  • Provide you with information or advertising relating to our products or services (when in line with the preferences you have shared with us).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • BigCommerce: We use BigCommerce to power our online store.

  • Google Analytics: We use Google Analytics to help us understand how our customers use the Site.

  • Regulatory Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive.

4. Your Rights (CCPA/CPRA & US State Privacy Laws)

As a resident of the United States, you have the following rights regarding your data:

  • Right to Know: The right to request that we disclose what personal information we collect, use, and sell.

  • Right to Delete: The right to request the deletion of your personal information.

  • Right to Opt-Out: We do not sell your personal information. However, you have the right to opt-out of "sharing" for targeted advertising.

  • Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise these rights, please contact us at info@pinehillfarm.co.

5. Data Security & SSL

Your security is important to us. We use industry-standard SSL (Secure Sockets Layer) encryption to protect your information during checkout. We do not store full credit card numbers on our servers; all payments are processed through secure, PCI-compliant gateways.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided below:

Pine Hill Farm Email: info@pinehillfarm.co

Phone: +1 920-390-4462

Address: 200 W. Main Street, Watertown, WI 53094, United States

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